Maintained by Pal Balaji Creation
Effective Date: 01/07/2025
These Terms and Conditions ("Terms") govern the access or use by you, an individual, of applications, websites, content, products, and services (the "Services") made available by Pal Balaji Creation ("Company"), a business entity established in India, having its registered office at 58/29, near Somi Belt, Tanawada Phanta, Jodhpur, Rajasthan, India1. PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES. Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and the Company1.
If you do not agree to these Terms, you may not access or use the Services1. These Terms expressly supersede prior agreements or arrangements with you1. The Company may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason1.
Supplemental terms may apply to certain Services, and such supplemental terms will be disclosed to you in connection with the applicable Services1. The Company may amend the Terms related to the Services from time to time, and amendments will be effective upon posting of such updated Terms1.
The Services constitute a technology platform that enables users of the Tempudo mobile application to arrange and schedule transportation and/or logistics services with independent third party providers of such services1. Unless otherwise agreed by the Company in a separate written agreement with you, the Services are made available solely for your personal, non-commercial use1.
YOU ACKNOWLEDGE THAT PAL BALAJI CREATION DOES NOT PROVIDE TRANSPORTATION OR LOGISTICS SERVICES OR FUNCTION AS A TRANSPORTATION CARRIER AND THAT ALL SUCH SERVICES ARE PROVIDED BY INDEPENDENT THIRD PARTY CONTRACTORS WHO ARE NOT EMPLOYED BY THE COMPANY OR ANY OF ITS AFFILIATES1.
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to: (i) access and use the Tempudo application on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, non-commercial use1.
You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by the Company; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law1.
The Services and all rights therein are and shall remain the Company's property or the property of the Company's licensors1. Neither these Terms nor your use of the Services convey or grant to you any rights in or related to the Services except for the limited license granted above1.
In order to use most aspects of the Services, you must register for and maintain an active personal user Services account ("Account")1. You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account1. Account registration requires you to submit certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method1.
You agree to maintain accurate, complete, and up-to-date information in your Account1. Your failure to maintain accurate Account information may result in your inability to access and use the Services or the Company's termination of these Terms with you1.
The Service is not available for use by persons under the age of 181. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive services from Third Party Providers unless they are accompanied by you1. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes1.
You will not, in your use of the Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party1. In certain instances you may be asked to provide proof of identity to access or use the Services1.
The Company may, in its sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services1. You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner; (iii) may be disabled by the Company at any time for any reason without liability1.
You understand that use of the Services may result in charges to you for the services or goods you receive from a Third Party Provider ("Charges")1. After you have received services obtained through your use of the Service, the Company will facilitate your payment of the applicable Charges on behalf of the Third Party Provider as such Third Party Provider's limited payment collection agent1.
Charges will be inclusive of applicable taxes where required by law1. The Company reserves the right to charge you an additional amount for services provided at various places along with applicable taxes (including but not limited to GST)1. Charges paid by you are final and non-refundable, unless otherwise determined by the Company1.
All Charges are due immediately and payment will be facilitated by the Company using the preferred payment method designated in your Account1. As between you and the Company, the Company reserves the right to establish, remove and/or revise Charges for any or all services obtained through the use of the Services at any time1.
You may elect to cancel your request for services from a Third Party Provider at any time prior to such Third Party Provider's arrival, in which case you may be charged a cancellation fee1.
You shall be responsible for the cost of repair for damage to, or necessary cleaning of, Third Party Provider vehicles and property resulting from use of the Services under your Account in excess of normal "wear and tear"1. In the event that a Third Party Provider reports the need for repair or cleaning, the Company reserves the right to facilitate payment for the reasonable cost using your payment method1.
The Company is committed to protecting your privacy and complying with applicable data protection laws in India, including the Digital Personal Data Protection Act, 20231. Our collection and use of personal information in connection with the Services is governed by our Privacy Policy, which forms an integral part of these Terms1.
By using the Services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy1. The Company may provide necessary information to claims processors, insurers, or law enforcement authorities if required by law or in case of complaints, disputes, or conflicts1.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." THE COMPANY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT1. THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES1.
THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO ANY USE OF THE SERVICES1. IN NO EVENT SHALL THE COMPANY'S TOTAL LIABILITY TO YOU IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED FIVE THOUSAND RUPEES (₹5,000)1.
You agree to indemnify and hold the Company and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with: (i) your use of the Services; (ii) your breach or violation of any of these Terms; (iii) the Company's use of your User Content; or (iv) your violation of the rights of any third party1.
The Company and its licensors retain all intellectual property rights in the Tempudo app and Services1. You acknowledge that the app name "Tempudo," logos, trademarks, and all proprietary content are protected by intellectual property laws1. You may not use, reproduce, or distribute any of the Company's intellectual property without express written permission1.
Any content you submit to the Services ("User Content") remains your property, but you grant the Company a worldwide, perpetual, irrevocable, transferable, royalty-free license to use, copy, modify, and distribute such content1.
These Services comply with applicable Indian laws, including but not limited to the Information Technology Act, 2000, Consumer Protection Act, 2019, and Consumer Protection (E-Commerce) Rules, 20201. The Company operates as an intermediary under the Information Technology Act, 20001.
The Company maintains appropriate data security measures and follows prescribed guidelines for handling user information in accordance with Indian cybersecurity and data protection requirements1.
These Terms shall be exclusively governed by and construed in accordance with the laws of India1. Any dispute arising out of or relating to the Services or these Terms shall be first mandatorily submitted to mediation proceedings under Indian law1.
If such dispute has not been settled within sixty (60) days after a request for mediation has been submitted, such dispute shall be exclusively resolved by arbitration under the Arbitration and Conciliation Act, 19961. The place of mediation and arbitration shall be India, and the language shall be English1.
The Company may terminate your access to the Services at any time, with or without cause, with or without notice1. Upon termination, your right to use the Services will cease immediately1. The Company is not liable to you or any third party for termination of your access to the Services1.
You may not assign or transfer these Terms without the Company's prior written approval1. The Company may assign these Terms to subsidiaries, affiliates, or successors1.
If any provision of these Terms is held to be illegal, invalid or unenforceable, the remaining provisions shall remain in full force and effect1.
These Terms constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements1.
For questions about these Terms, please contact:
Pal Balaji Creation
58/29, Near Somi Belt, Tanawada Phanta
Jodhpur, Rajasthan, India
Email: support@tempudo.com
Phone: 8107792510
Last Updated: 01/07/2025