Tempudo is committed to providing access to inclusive, reliable, and high-quality service options to everyone. Tempudo and its affiliates therefore prohibit discrimination against users based on race, ethnicity, skin color, age, disability, gender identity, marital status, pregnancy, national origin, religion, sex, sexual orientation, language, geographical location, or any other characteristic protected under relevant law.
Such discrimination includes, but is not limited to:
Refusing to provide or accept services based on any of these characteristics
Rating another user based on any protected trait
Discrimination on the basis of disability may include refusal to accommodate a rider with a service animal or assistive devices, if set forth in Tempudo’s Service Animal and Assistive Device Policy.
Discrimination on the basis of geographical location does not include a driver or delivery person declining a trip that does not work for them. However, intentionally refusing or canceling requests, or using features on the Tempudo Marketplace Platform to avoid receiving trip or delivery requests solely for the purpose of avoiding a particular neighborhood due to the characteristics of the people or businesses located in that area, is not allowed.
Any user found to have violated this prohibition will lose access to the Tempudo platform. Applicable laws in certain jurisdictions may require and/or allow the provision of services by and for the benefit of a specific category of persons. In such jurisdictions, services provided in compliance with these laws and the relevant applicable terms are permissible under this policy.